Terms of Use

• You agree to provide accurate and up-to-date information during registration and while using our Services. You are solely responsible for all activities under your account.
• Our Services are offered "as is". We do not guarantee the accuracy, availability, or suitability of the website or services for any specific purpose.
• You must ensure that your use of our Services is compliant with applicable laws. We are not responsible for any illegal or prohibited activities done using our platform.
• The content available on our website, including text, images, and data, remains the intellectual property of CPDWA. Any unauthorized use will result in legal action.
• We may link to third-party sites, but we are not responsible for their content or policies. Please review their terms separately.
• By using our services, you agree to pay any applicable charges. You are entitled to request a refund in case the service is not provided within the stipulated timeframe.
• We are not liable for delays or failures due to force majeure events, including natural disasters, strikes, or technical failures.

Governing Law and Dispute Resolution

• These Terms are governed by the laws of India, and any disputes related to these Terms shall be resolved in accordance with Indian law.
• Any disputes that arise will be subject to the exclusive jurisdiction of the courts located in Secunderabad, Telangana.

Contact Information

If you have any questions or concerns about these Terms, please contact us at the details provided on our website. Our Customer Support team is available to assist you with any inquiries.

What Data is Being Collected

• Name
• Contact information including address and email address
• Demographic information, preferences, or interests
• Personal data or other information required for providing goods or services to you.

Note: We will not store any credit card, debit card, or similar card data as required under applicable Indian laws. All data or information collected will strictly comply with applicable laws and guidelines.

What We Do with the Data We Gather

We use your data for the following purposes:

• Internal record-keeping
• Improving our products or services
• Providing updates about our products, services, or special offers
• Communicating information to you
• Internal training and quality assurance purposes

Who Do We Share Your Data With

We may share your information with:

• Third-party service providers to facilitate the provision of goods or services
• Our group companies, to the extent relevant
• Auditors or advisors as required for performing their services
• Governmental bodies, regulatory authorities, or law enforcement as required by legal obligations or compliance requirements

How We Use Cookies

We use "cookies" to collect information and better understand customer behavior. You can configure your browser to refuse all cookies or notify you when a cookie is sent. However, refusing cookies may impact your ability to fully use our goods or services.

Your Rights Relating to Your Data

• Right to Review: You can review the data provided by you and request corrections or amendments. However, we are not responsible for the authenticity of the data provided by you.
• Withdrawal of Consent: You may withdraw your consent at any time by contacting us via email at www.cgphotographytrade.com. Please note that withdrawal may prevent us from providing you with our services or goods.

Data Retention

We may retain your information for as long as we provide goods or services to you. Additionally, we may retain your data after the termination of our business relationship, as permitted by law.

Data Security

We will take commercially reasonable and legally required precautions to preserve the integrity and security of your data.

Queries/Grievance Officer

For any queries or grievances about this Policy, please contact us using the contact information provided on this website.

• Cancellation Policy: Cancellations will only be considered immediately after placing the order. Once the order is processed or shipped, cancellation requests will not be entertained.
• Perishable Items: Cancellations are not accepted for perishable goods such as flowers or food items. If there are issues with the quality, a refund or replacement may be provided upon verification.
• Damaged or Defective Products: If you receive damaged or defective items, please notify our Customer Service team within 7 days of receiving the product. Refund or replacement will be processed after verification by the merchant.
• Mismatch or Unsatisfactory Product: If the product received does not match the description or your expectations, please contact Customer Service within 7 days for resolution.
• Warranty Claims: For items covered by a manufacturer’s warranty, please reach out to the manufacturer directly for any claims.
• Refund Timeframe: If your refund is approved, it may take 9-15 business days for the amount to be credited back to your account.

For any questions or clarifications regarding this policy, please feel free to contact our Customer Service team.